bvc88's Privacy Policy
This policy clearly describes how your personal information is collected, stored, and kept secure at bvc88.
Introduction & Scope
bvc88 is a trusted online entertainment and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") applies to the bvc88 website, mobile version, and all related services.
This policy describes how bvc88 collects your personal information, the purposes for which it is used, with whom it may be shared, and what steps are taken to protect your information. By using our services, you are considered to have given your consent to the terms of this policy.
This policy applies only to bvc88's own platform. We are not responsible for the privacy policies of third-party websites or services.
bvc88 collects the minimum information necessary to provide its services. The categories of information collected are described below:
1.1 Information Provided Directly by You
When you register with bvc88 or use our services, the following information may be collected from you:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Document details required for identity verification (such as a national ID number)
- Financial transaction details (bKash, Nagad, Rocket, Upay or bank account information)
1.2 Automatically Collected Information
When you use our platform, certain information is automatically collected through technical means:
- IP address and device type
- Browser type and version
- Date and time of website access
- Pages visited and click data
- Cookies and session data
1.3 Transaction-Related Information
Detailed records of deposits, withdrawals, and betting activity on your account are stored. This includes transaction amounts, dates, methods, and outcomes.
bvc88 uses the information collected for the following purposes:
- Account management: To create, verify, and keep your account secure.
- Service delivery: To smoothly manage gaming, betting, and financial transactions.
- Age verification: To ensure services are provided only to those aged 21 and above.
- Fraud prevention: To detect and prevent illegal activity, money laundering, and fraudulent transactions.
- Customer support: To resolve your questions, complaints, and requests.
- Service improvement: To analyse user experience and improve the quality of the platform.
- Legal compliance: To comply with applicable laws and regulations.
- Communications: To keep you informed about important notices and policy changes.
bvc88 never sells your information. Your information is used only for the stated purposes.
bvc88 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with trusted partners who assist with payment processing (such as bKash, Nagad, Rocket, Upay and banking partners), technology infrastructure, and customer service operations. These partners are contractually bound to maintain confidentiality.
3.2 Legal Requirements
bvc88 may disclose information if required to do so by a court order, a lawful request from a government authority, or applicable law.
3.3 Fraud & Security Protection
Relevant information may be shared where necessary to protect the security of the platform, the interests of other users, or the legitimate rights of bvc88.
3.4 Business Restructuring
In the event of a merger, acquisition, or business restructuring, user information may be transferred, but the new entity will provide protections equivalent to those in this policy.
bvc88 adopts industry-standard technical and organisational measures to ensure the security of your information:
- SSL encryption: All data transmitted on our platform is encrypted using SSL/TLS technology.
- Secure servers: Your information is stored on secure servers with restricted unauthorised access.
- Access controls: Only authorised personnel can access your information, and only to the extent necessary.
- Two-step verification: Multi-step verification methods are used to strengthen account security.
- Security audits: Regular security assessments and reviews are conducted.
- Staff training: Our team members are trained in data protection best practices.
Please keep in mind that no method on the internet is 100% secure. Keep your account password confidential and do not share it with anyone.
bvc88 uses cookies and similar technologies to improve your browsing experience.
5.1 What Are Cookies
Cookies are small text files that a website stores on your device. They help remember your preferences and personalise the service.
5.2 Types of Cookies
- Essential cookies: Required for the platform to function, such as maintaining login sessions.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: To analyse usage patterns in order to help improve the service.
5.3 Cookie Controls
You can disable cookies by changing your browser settings. However, this may limit some functionality of the platform.
bvc88 does not retain your information for longer than necessary. In general:
- Information for active accounts is retained for the entire duration the account is active.
- Financial and transaction information may be retained for a specified period after account closure due to legal requirements.
- For inactive accounts, information is reviewed and deleted in accordance with applicable rules and regulations.
- Information related to fraud investigations may be retained until the investigation is concluded.
As a bvc88 user, you have the following rights regarding your own information:
7.1 Right of Access
You can find out what information bvc88 holds about you. You may contact us to request a copy of this information.
7.2 Right of Correction
If your information is incorrect or incomplete, you may request that it be corrected or completed.
7.3 Opt-Out of Marketing Communications
You may opt out of promotional communications at any time. However, important service-related notices will continue to be sent.
7.4 Right to Close Your Account
You may request to close your account if you wish. However, some information may be retained for a specified period due to legal obligations.
For any information-related request, please contact us at: [email protected]
bvc88's services are intended only for those aged 21 and above. We do not knowingly collect any information from minors. If we are informed that information from a minor has been collected, we will promptly delete that information and close the associated account.
Age verification during registration is mandatory. If you suspect that a minor has opened an account, please notify us immediately.
Our platform may contain links to third parties. By following these links, you will be subject to the privacy policy of that third party. bvc88 is not responsible for the data collection and use practices of these third parties.
Payment gateway providers (bKash, Nagad, Rocket, Upay and banking services) operate under their own privacy policies. The protection of information transmitted to them during a transaction depends on that organisation's policy.
bvc88 may update or amend this privacy policy as needed. For any significant changes, we will:
- Publish a notice on the website.
- Notify you via your registered email (where applicable).
- Clearly state the effective date of the new policy.
Continued use of our services after any changes will indicate that you have accepted the revised policy. We therefore recommend reviewing this page regularly.
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
Available 24 hours a day, 7 days a week — in both Bengali and English
[email protected]
As soon as possible — our team is always ready
This privacy policy was written in Bengali. In the event of any conflict in translation, the Bengali version shall be considered authoritative.